Terms & Conditions & Policies

Terms & Conditions & Policies

Terms and Conditions

Last Updated: 01-25-2024

1. Acceptance of Terms

1.1. By accessing and using the website hosted at DevaDaniela.com, including but not limited to subscribing to our email list and enrolling in workshops, retreats, and online courses (collectively referred to as "Services"), you agree to comply with and be bound by these terms and conditions.

1.2. If you do not agree with any part of these terms, you must not use our Services.

2. Data Collection and Privacy

2.1. We are committed to protecting your privacy and adhere to the General Data Protection Regulation (GDPR). Our Privacy Policy, available below, outlines how we collect, store, and use your personal information.

2.2. By subscribing to our email list or enrolling in our workshops, retreats, and online courses, you expressly consent to the collection, processing, and storage of your personal data as described in our Privacy Policy below.

3. Refund Policy

3.1. Workshops, Retreats, and Online Courses:

• Attendees may cancel any workshop up to 4 weeks before the event for a full refund, less any applicable credit card or PayPal processing fees.
• Between 4 and 2 weeks before the event, the refund is equal to half of the price, less any applicable credit card or PayPal processing fees.
• Cancellations within two weeks of the workshop date are non-refundable, but attendees may transfer the entire fee, one time, to another event (online or in-person) within one year from the date of the cancellation.

3.2. Retreat Meal Packages and Accommodations:

Retreat meal packages and accommodations are non-refundable within 4 weeks of the start of the retreat.

3.3. Digital Products:

We do not issue refunds for digital products after the download of the product.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

More details in the Refund Policy below.

4. Assumption of Risk

4.1. Participation in workshops, retreats, and courses involves inherent risks. Attendees voluntarily assume all risks associated with such activities, including but not limited to physical injury, emotional distress, or property damage.

4.2. By participating, you agree to release DevaDaniela from any liability for injuries, damages, or other claims arising from your participation in our activities.

More details in the Disclaimer attached to the enrollment form.

5. Health and Safety

5.1. Medical Conditions:

Participants' well-being is of utmost importance to us at Deva Daniela. We want to ensure that our programs are safe and suitable for all attendees. Therefore, participants are responsible for informing Deva Daniela of any pre-existing medical conditions that may affect their ability to fully and safely participate in our programs.

If you have any medical concerns or conditions that may impact your participation, we strongly encourage you to disclose this information when registering for an event. This includes, but is not limited to, allergies, chronic illnesses, or any condition that may require special attention or accommodations.

By providing this information, you allow us to make any necessary adjustments to ensure a safe and enjoyable experience for you. We respect your privacy, and any medical information shared will be kept confidential and used solely for the purpose of facilitating a safe environment during our programs.

5.2. Pregnancy:

We welcome pregnant participants in some of our programs and are committed to ensuring their safety and well-being. If you are pregnant or planning to become pregnant and wish to enroll in one of our events, we kindly request that you inform Deva Daniela before enrolling.

• Our team may provide modified exercises or activities to accommodate your pregnancy.
• It's essential to consult with your healthcare provider before participating in certain activities, and we may request a letter from your healthcare provider indicating your suitability for the program.
• We encourage you to inform our team immediately if you experience any discomfort or concerns during the event.

Your safety and comfort are our priority, and by informing us of your pregnancy, we can work together to ensure you have a positive and supportive experience throughout our programs.

If you have any questions or concerns regarding medical conditions, pregnancy, or related accommodations, please feel free to contact us at deva.counseling@gmail.com.

6. Code of Conduct

6.1. Participants are expected to adhere to a code of conduct that promotes a positive and respectful environment.

At Deva Daniela, we believe in fostering an inclusive and supportive community where all participants can feel comfortable and valued. Our Code of Conduct is designed to ensure that everyone attending our events can engage in a safe and respectful space conducive to personal growth and learning.

6.2. Rules and Consequences for Violation:

To maintain the integrity of our community and the quality of our events, participants are required to adhere to the following Code of Conduct. Violation of these rules may result in consequences, depending on the severity and repetition of the offense. Consequences aim to address the issue promptly and fairly while preserving the well-being of all participants.

Rules:

• Respect and Inclusivity: Treat all participants, staff, and presenters with kindness, courtesy, and respect. Discrimination, harassment, or any form of harmful behavior will not be tolerated.
• Active Participation: Engage actively in the workshops, retreats, or courses. This includes being punctual, attentive, and responsive to the instructions provided.
• Confidentiality: Respect the privacy and confidentiality of fellow participants. Avoid sharing personal information disclosed during the events without explicit consent.
• Open-mindedness: Embrace diverse perspectives and be open to different opinions and experiences. Avoid disruptive behavior that may hinder the learning experience for others.
• Compliance with Policies: Abide by the terms and conditions, privacy policy, and refund policy outlined by Deva Daniela. Failure to comply may result in consequences.

Consequences for Violation:

• Verbal Warning: For minor infractions or a first-time offense, a verbal warning may be issued to the participant.
• Deva Daniela reserves the right to ask participants to leave an event immediately if they fail to adhere to the Code of Conduct. In such cases, no refunds will be provided.

We value the well-being and experience of all participants, and these rules and consequences, including the right to remove participants without a refund, are in place to ensure a harmonious and enriching environment for everyone. It is essential for participants to review and acknowledge these guidelines before engaging in any Deva Daniela event.

If you have any questions or concerns about the Code of Conduct, please contact us at deva.counseling@gmail.com.

7. Intellectual Property

7.1. Ownership:

All content, materials, and intellectual property provided during workshops, retreats, and courses conducted by Deva Daniela are the exclusive property of Deva Daniela. This includes, but is not limited to, written materials, presentations, exercises, audio recordings, videos, and any other forms of content presented or distributed during our programs.

7.2. Participant Responsibilities:

Participants acknowledge and agree that the intellectual property provided by Deva Daniela is protected by copyright and other intellectual property laws. As such, participants are obligated to adhere to the following responsibilities:

• Reproduction and Distribution: Participants agree not to reproduce, duplicate, or distribute any content provided during our workshops, retreats, or courses without prior written consent from Deva Daniela. This includes, but is not limited to, sharing materials on public platforms, social media, or other channels.

• Commercial Use: Participants shall not use any content, materials, or intellectual property provided by Deva Daniela for commercial purposes without obtaining explicit written consent. Commercial use includes, but is not limited to, selling, licensing, or otherwise exploiting the materials for financial gain.

• Respect for Ownership: Participants understand and respect that all content and materials presented are the exclusive property of Deva Daniela. Any unauthorized use or reproduction may result in legal action.

7.3. Exceptions:

Deva Daniela may grant exceptions to the restrictions outlined in section 7.2 under specific circumstances. Participants seeking permission for any use beyond personal, non-commercial purposes must submit a written request to Deva Daniela for consideration.

7.4. Reporting Violations:

If participants become aware of any unauthorized reproduction, distribution, or commercial use of Deva Daniela's intellectual property, we encourage them to report such incidents promptly to deva.counseling@gmail.com.

Respecting the intellectual property rights of Deva Daniela contributes to the continued development of high-quality programs and ensures a fair and equitable experience for all participants.

If you have any questions or require clarification on intellectual property matters, please contact us at deva.counseling@gmail.com.

8. Termination of Access

8.1. Termination Rights:

Deva Daniela reserves the unequivocal right to terminate access to the website, as well as participation in workshops, retreats, and courses, in the event of a violation of these terms and conditions. This termination may occur without prior notice and at the sole discretion of Deva Daniela.

8.2. Consequences of Termination:

In the event of termination, participants should be aware of the following:

Privacy Obligations: Termination does not absolve participants of their privacy obligations outlined in our Privacy Policy. Any information shared prior to termination remains subject to the terms and conditions of our privacy policy.
Intellectual Property Responsibilities: Participants remain bound by the obligations outlined in the section on intellectual property (Section 7) even after termination. Any unauthorized use or reproduction of materials following termination may result in legal action.
Limitation of Liability: The limitations of liability, disclaimers, and indemnification obligations outlined in these terms and conditions continue to apply post-termination. Participants are urged to review these sections carefully to understand their ongoing responsibilities and obligations.

8.3. Right to Legal Action:

Termination of access does not preclude Deva Daniela from seeking legal remedies for violations of these terms and conditions. Deva Daniela reserves the right to pursue legal action against individuals or entities that breach these terms.

8.4. Appeals Process:

Participants who believe their termination was unjust or wish to appeal the decision may submit a written appeal to deva.counseling@gmail.com. The appeal will be reviewed by Deva Daniela, and a response will be provided within a reasonable timeframe.

8.5. Residual Obligations:

Termination of access does not relieve participants of any residual obligations, commitments, or liabilities incurred during their participation in workshops, retreats, or courses.

By participating in our programs, attendees acknowledge and agree to abide by these termination provisions, understanding the potential consequences should a violation occur.

If you have any questions or concerns regarding the termination of access, please contact us at deva.counseling@gmail.com.

9. Changes to Terms

9.1. Deva Daniela reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website.

9.2. It is your responsibility to review these terms periodically for changes. Continued use of our Services after changes have been posted constitutes acceptance of those changes.

10. Governing Law

10.1. These terms and conditions are governed by and construed in accordance with the laws in Italy.

11. Contact Information

If you have any questions regarding this Terms and Conditions, you may contact us using the information below:

• By email: deva.counseling@gmail.com

Last Updated: 01-25-2024

This Privacy Policy describes how Deva Daniela ("we," "us," or "our") collects, uses, and discloses personal information when you use our website www.devadaniela.com and engage with our services, including subscribing to our email list, enrolling in workshops, retreats, and online courses.

1. Information We Collect

1.1. Personal Information: When you subscribe to our email list or enroll in our services, we may collect personal information, including but not limited to your name, email address, phone number, and billing information.

1.2. Workshops, Retreats, and Courses: In the context of workshops, retreats, and online courses, we may collect additional information necessary for event planning, such as dietary restrictions, health information, and emergency contact details.

2. How We Use Your Information

2.1. We use the collected information for the following purposes:

• To provide and maintain our services.
• To process your payments.
• To communicate with you, including sending newsletters, updates, and marketing materials.
• To organize and manage workshops, retreats, and courses.
• To comply with legal obligations.

3. Information Sharing and Disclosure

3.1. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

3.2. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, as long as they agree to keep the information confidential.

3.3. We may disclose your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Your Choices and Rights

4.1. Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions provided in each email.

4.2. Access and Correction: You have the right to access and correct your personal information. If you would like to review or update your information, please contact us at deva.counseling@gmail.com.

5. Security

5.1. We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

• PayPal. Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

8. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

9.1. We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

10. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

• By email: deva.counseling@gmail.com

Cookies Policy

Last updated: 25-01-2024

Deva Daniela (“us”, “we”, or “our”) uses cookies on the www.devadaniela.com website (the “Service”). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How Deva Daniela uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

• To enable certain functions of the Service
• To provide analytics
• We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Essential cookies. We may use cookies to remember information that changes the way the Service behaves or looks, such as a user’s language preference on the Service.
Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Returns and Refunds Policy

Last Updated: 01-25-2024

Thank you for shopping at Deva Daniela.

Please read this policy carefully. This is the Return and Refund Policy of Deva Daniela.

1. General Events

Retreat meal packages and accommodations are non-refundable within 4 weeks of the start of the retreat.

PLEASE NOTE: Cancellations less than 72 hours in advance are non-refundable and in this case transfers are only possible if we are able to fill your spot with another participant. All course fees are non-refundable after the commencement date of the event.

2. Digital Products and Online Courses

We do not issue refunds for digital products after the download of the product. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

3. Hosted and Third-Party Events:

Events hosted by third parties have their own cancellation policies. Please reach out to them directly for details or contact us here with questions.

4. Program Content and Suitability

Participation in our events is not recommended for anyone with severe mental health issues or major medical problems. If you have specific needs related to your participation, please contact us before registration.

If for any reason we deem that your participation is not appropriate or presents a safety risk to yourself or others, we reserve the right to remove you from the course.

If this occurs, you will be refunded a pro-rated course fee. All other expenses that you may have incurred, including lodging and travel will be your sole responsibility and not the responsibility of Deva Daniela.

5. Private Sessions

Cancellations with less than 48-hours notice are non-refundable.

6. Discounts

Discounts given by Deva Daniela are only applicable to live events hosted or owned by Deva Daniela. Third party hosted events are not eligible for discounts. Digital items (audios, videos, online courses, etc.) are not eligible for discount.

Discounts cannot be combined.

7. Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: deva.counseling@gmail.com

Disclaimer

Last Updated: 01-25-2024

1.1. Deva Daniela is a service that provides personal guidance to individuals and groups. The client is aware that this guidance is in no way to be considered as medical, legal, or financial advice, psychological counseling, or any other type of therapy or treatment.

1.2. By entering this website or purchasing or using our blog, e-mails, social media, programs, services, and/or products, you are agreeing to accept all parts of this disclaimer. Thus, if you do not agree to the disclaimer below, please do not use our website, social media, blog, e-mails, programs, services, or products.

1.3. At all times, we'll exercise our best professional efforts, personal experience, skills, and care to ensure our clients are guided to meet their personal goals. The client understands and acknowledges Deva Daniela will not be liable legally or otherwise, for the actions the client may or may not undertake as a result of the services or educational information provided on this site.

1.4. The client takes full responsibility for the decisions he/she makes after being guided by the services and information on this site as well as the consequences. The client enters into this guidance with full understanding that he/she is responsible for creating their own results.

1.5. As a courtesy, links to other websites are provided which may be of value, interest, and convenience to clients. This does not constitute an endorsement of material at those sites or any associated organization, product, or service. It’s your responsibility to make your own informed decision about the accuracy of the information at those sites, including their privacy policies.

1.6. By accessing information provided by this site, each user completely waives and releases Deva Daniela from any and all claims that may arise from any actions taken in response to this website.

1.7. In no event shall Deva Daniela be liable for any incidental or consequential damages resulting from the use of the material.

1.8. Deva Daniela will not be held responsible in any way for the information that you request or receive through or on our website, blog, social media, e-mails, programs, services, and/or products. In no event will we be liable to any party for any direct, indirect, special, incidental, equitable, or consequential damages for any use of or reliance on this website or blog, e-mails, programs, services, and/or products, including, without limitation, any lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, malady, disease, or difficulty, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.

1.9. We make no representations or warranties of any kind, express or implied, as to the operation of this website, the information, content, materials, programs, services, or products included on the website.

1.10. All material on this site is protected by copyright pursuant to Italian law. All writing, words, sentence structures, titles, names, and taglines on this site are the property of Deva Daniela and may not be copied, borrowed, or used from this site without written permission from Deva Daniela. All rights reserved by Deva Daniela for sole use. Any infringement upon copyright will be prosecuted to the fullest extent of the law.

2. Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: deva.counseling@gmail.com